Check the date written next to the game you want to refund. Click on the “View purchase history” option.Click on your username at the top-right corner of the Steam window.If you’re unsure how long it has been since you purchased the game on Steam, follow these steps to figure it out: Check the time written under “Play Time” on the right.Scroll through the list of games and left-click on the game you want to refund.If you’re unsure how long you’ve played the game on Steam, follow these steps to find this out: The typical reasons users give when they return a game will more than likely be rejected.įor example, if the developers of the game have released a game-breaking update that makes the game completely unplayable, there is a chance that your refund request will be accepted despite not meeting the 2-week and 2 hours of playtime requirements. However, on their official support website, Steam stated that a refund request can still be made even if the abovementioned requirements are not met.īut for this request to be accepted, there should be a very special and convincing reason. So if you make your refund request after the two weeks have passed and/, or you have played the game for more than 2 hours, Steam will most likely not accept your refund request. The game should only have been played for 2 hours or less.The request must be made within 2 weeks (14 days) of the purchase.The two most significant prerequisites for refunding a game on Steam are: Steam allows you to ask for a refund for any game purchased on the app, but you need to fulfill the prerequisites of its Refund Policy for the request to be accepted. Steam Refund Requirementsīefore we refund a game on Steam, we must consider its prerequisites. In this article, we have outlined all the requirements to obtain a refund for your game on Steam. However, if you want your refund request to be accepted, you must fulfill a few requirements. If you’ve purchased a game on Steam but wish to return it, Steam gives you the option to refund the game within a few clicks of your mouse.
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